A Good Difference
Did you know…
· we’ve been around a really long time
· we offer a free measure and quote
· we offer a warranty
· and we’re family owned?
All great benefits for our customers but what really makes us the leader in window coverings is we think and do business differently. We ignore gimmicks and distractions and stay focused on the simple things that matter the most to you – our customer.
1. Our number one priority is you and providing you with a superior level of service. And we do this through one on one consultations in the largest network of window covering stores in Australia.
2. Making a dc+b product requires time, materials, tools, talent, emotion, intelligence and skilful hands. We focus on what matters to you – a quality handcrafted product. It’s in our design DNA. Behind the smallest detail there is a dedicated person guided by pride in a job well done.
3. We value your time so we continually strive to offer a comprehensive but succinct range of products that show a level of intelligence and innovation. Market leading materials, manufacturing processes and quality control systems feature just as highly as design.
4. Our commitment and the desire to offer the very best in quality and value has kept our business at the forefront for over 50 years. This longevity means we’re now very familiar to generations of families who know they can trust us to produce a quality product at a value for money price.
5. We’re generous with our time and the way we do business – it’s the only way to be. We understand that this is a big decision for you and that it can be a bit daunting so our knowledgeable and well informed in-store design teams, our large range of fabric samples and take home curtain samples, as well as our on trend, curated choice of fabrics and products and in store displays are all there to assist you to visualise the products in your home and to make the right choice.
6. We take the time and care to choose members for our team who understand our business and who share our passion to innovate and create high quality products. But most of all they have a rare quality – they simply love to help and achieve a great result for every customer that walks through our doors. They really do value and appreciate what you are trying to achieve.
7. We’re always on the lookout for new opportunities that enhance our product and service offering so you benefit.
8. We consult, design, craft and deliver. It’s as easy as that for you.
Put all of this together and it’s not hard to stand out and be different – it’s a good difference we think you’ll love.